Support for State-Managed CNPWeb Systems
Expert Guidance for State-Owned CNPWeb Platforms
With over 90 years of combined USDA Child Nutrition Program CNPWeb applications experience, the Advantiv team provides unparalleled support for state-operated CNPWeb systems, ensuring seamless operations and expert guidance.
Decades of Trusted Support
For nearly thirty years, the professionals that make up the Advantiv team have been a cornerstone for states utilizing the CNPWeb system. Our team is well-acquainted with the intricacies of state-owned software, offering tailored solutions that respect each state’s unique operational needs.
State agencies maintain full control over their CNPWeb systems, with each state operating its own source code through internal or third-party hosting arrangements. Our mission is to empower states with the tools and knowledge they need to manage their CNPWeb systems effectively, without imposing changes to their hosting or ownership structures.
Guiding Principles
Respect for State Ownership
We honor the authority of each state, ensuring our support aligns with their directives and ownership rights.
Clarity and Honesty
Our communication is transparent and straightforward, setting clear expectations for all parties involved.
Practical Experience
Our extensive experience with CNPWeb informs every recommendation, providing practical and effective solutions.
Partnership and Stability
We are committed to fostering long-term relationships that ensure reliability and continuity for state systems.
Strategic Support for State Agencies
Advantiv’s Commitment to Excellence
For over 25 years, the Advantiv professionals have been trusted partners for state agencies, offering unparalleled support for CNPWeb systems. Our team is deeply integrated with state program staff, ensuring seamless collaboration and understanding. Each state’s CNPWeb is uniquely managed, with varying hosting solutions and challenges. Advantiv’s role is to support these systems, respecting state ownership and providing tailored solutions that enhance operational efficiency.
Our expertise extends to states like Indiana and New Mexico, where we provide critical operational support. We understand the complexities of state-owned software and the importance of maintaining state control over source code and hosting. Our role is to support agencies to ensure their systems operate smoothly and efficiently.
Advantiv’s commitment to clarity and honesty ensures that our clients receive straightforward communication and reliable support. We are here to assist with any challenges that arise, offering practical solutions based on years of direct experience with CNPWeb systems. Trust Advantiv to be your partner in achieving long-term stability and success.
Support for CNPWeb
Application Support for CNPWeb
CNPWeb Advisor™
A courtesy advisory service for any state using CNPWeb — a place to ask questions, seek perspective, or validate decisions without obligation.
CNPWeb Concierge™
Structured advisory support for deeper analysis, process review, issue evaluation, and technical intake.
CNPWeb Operational Continuity™
Continuity of Operations (COOP) planning for CNPWeb, including fallback processes, quick response alternate hosting, and recovery objectives.
CNPWeb System Migration™
Strategic advisory and turn-key technical support for transitioning a state-owned CNPWeb system from the current hosting arrangement to a preferred alternative.
CNPWeb Platform Stewardship™
Application-level troubleshooting, issue resolution, and programming assistance including bug fixes, minor and major enhancements, and new module development.
CNPWeb Hosting™
Managed, secure hosting with monitoring, while ensuring full state ownership and authority.
The Advantiv CNPWeb Support Team
Meet the dedicated professionals who drive Advantiv’s success in supporting state agencies with their CNPWeb systems. Our team combines decades of experience and unparalleled technical expertise with a deep understanding of state CNP applications and operations, ensuring that we provide the best possible service to our clients.
Steve Franzkowiak
Executive Vice President
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Dale Basten
Senior Software Engineer
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Dave Berkenbile
Senior Software Engineer
- 27+ years supporting USDA Food Distribution Program systems across more than a dozen states.
- Architected foundational FDP modules and led long-term development for 16 years at DIS.
- Modernized legacy FDP systems through successful migrations to Microsoft Azure.
- Deep expertise in inventory, allocations, ordering, warehouse operations, and USDA/WBSCM integrations.
- Creator of Wisconsin’s Monthly Performance Report solution and contributor to multiple SOWs, RFPs, and requirement analyses.
- Recognized mentor and code reviewer focused on quality, stability, and modernization.
- AWS Certified Cloud Practitioner and Microsoft Certified Solution Developer.
Troy Burger
Senior Software Engineer
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Mike Shipman
Senior Software Engineer
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26+ years supporting state Child Nutrition Programs, with deep expertise in FDP system design, inventory, allocations, and USDA/WBSCM integrations.
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Original developer of core CNP and FDP modules still used across multiple states today.
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Led FDP product development for over a decade, managing multi-state enhancements and serving as primary technical escalation point.
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Architect of recognized innovations including automated nightly inventory snapshot frameworks (Indiana) and the enhanced Monthly Processor Reporting module (Wisconsin).
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Provides advanced troubleshooting, optimization, and modernization guidance for legacy state systems.
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Known for collaborative problem-solving and practical innovations that reduce administrative burden for state teams.
Gene Uttech
Senior Software Engineer
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Responsibility and Support
Supporting State Agencies
State agencies entrusted with the operation of CNPWeb bear a significant responsibility in managing and maintaining these vital systems. At Advantiv, we are committed to providing unwavering support to ensure these responsibilities are met with clarity and steadiness. We respect the autonomy of each state and the systems they own. If a conversation about enhancing your CNPWeb operations would be beneficial, we invite you to reach out to us. Together, we can foster alignment and maximize value in your complex environment.